Quality of Work Life:Objectives,Areas of QWL

The term “Quality of Work Life” has appeared in research journal and press in USA only in 1970s.

According to Harrison__”QWL is the degree to which all members of the organization contribute to material and psychological well-being of its members”.

“QWL is a way of thinking about people, work and organisations, its distinctive elements are (i) a concern about the impact of work on people as well as on organisational effectiveness, and (ii) the idea of participation in organisational problem-solving and decision making. ” __Nadler and Lawler

“The overriding purpose of QWL is to change the climate at work so that the human-technological-organisational interface leads to a better quality of work life.”__Luthans

Thus, it is concerned with increasing labour management co-operative to solve the problems of improving organizational performance and employee satisfaction.

Objectives of Quality of Work Life

  1. Improve employee satisfaction.
  2. Improve physical and psychological health of employees which creates positive feeling.
  3. Enhance productivity of employees.
  4. Reinforce workplace learning.
  5. Improve management of the on-going change and transition.
  6. Build the image of the company as best in recruitment,retention and in general motivation of employees.

Areas of Quality Work Life

Richard E.Walton explains quality of work life in terms of eight broad conditions of employment that constitute desirable quality of work life (QWL). He proposed the same criteria for measuring QWL. Those conditions/criteria include :

  1. Adequate and fair compensation.
  2. Safe and healthy working condition.
  3. Opportunity to use and develop human capacities.
  4. Opportunity for career growth.
  5. Social integration in the work force.
  6. Constitutionalism in the work organisation.
  7. Work and quality of life and
  8. Special relevance of work.

Work is an integral part of our everyday life, as it is our livelihood or career or business. On an average we spend around twelve hours daily in the work place, that is one third of our entire life; it does influence the overall quality of our life. It should yield job satisfaction, give peace of mind, a fulfillment of having done a task, as it is expected, without any flaw and having spent the time fruitfully, constructively and purposefully. Even if it is a small step towards our lifetime goal, at the end of the day it gives satisfaction and eagerness to look forward to the next day.

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