1. Group reservation Process in Hotel Rooms
2. Types of Reservation in Hotel
3. Introduction to the Reservations Section/System
4. How to Make a Phone Call in Front Office?
5. Receiving Massages in Front Office
6. What are the Equipments used in front office?
7. What are the Attributes of Front Office Staff?
8. What are the Components of front office?
9. Coordination of Front Office with other Departments
10. History and Development Hotels in India
11. Classifications of Hotels
12. Introduction to Hotel Industry